b'LETTER FROM THE PRESIDENTA New Look at Operations Are we positive we are gathering what is June of 2020 is a challenging time to considerneeded for potential contact trace if needed?operations. At a time when most of us areRegulations and Mandates: Are we dreaming of a year ago, we instead arefollowing all appropriate guidelines and forced to deal with operating or preparing tooperating within the mandates written to operate in a COVID-19 world going forward.guide our companies?All Passenger Vessel Association members,Processing and analyzing all of these vessel and associates alike, are dealing withColleen Stephens elements truly causes you to look at your op-this reality.erations through new eyes and can start to Each PVA member has survived economicbe a bit overwhelming. Our company is con-downturn, environmental disasters, or events like oiltinually thankful for the resources and partnerships that spills or community tragedies. In most of these situationsour PVA family and membership provide. people were still able to freely move around with con- The Passenger Vessel Association Reopening Guidelines: fidence, unlike the currentGettingtheDomestic situation where we arePassenger Vessel Industry Back unsure if customers will bookUnderway (https://tinyurl.or if the next order will becom/y9gx4q72) have been placed. This is causing us toan invaluable asset as our look at our businesses as wecompany drafted our own never have had to before andOperations and Mitigation take steps to survive a crisisPlan. I strongly urge all in a world where most of thebusinesses to review this answers are still unknown.resource. We have also provided the PVA Reopening New Look at Operations Guidelines to our state and As we take a new looklocal community Incident at our operations, we are allCommand teams where being faced with decisionsthey have been used to gain about: confidence in how we are Financial Viability: Canapproaching and consider-we afford to operate ating reopening. reduced capacities? DoSpreading Our Messagebookings, equipmentOn May 28, WorkBoat orders, or viewing ap- hosted a webinar entitled pointments balance withCOVID-19 and the U.S. the expenses to open thePassenger Vessel Industry: doors? Will financial aidImpacts and Steps to programs, some of whichReopen. During this details are not knownPVA members participated in a May 28 webinar hosted by WorkBoat on the60-minute conversation, I about yet, support theeffect COVID-19 has had on the passenger vessel industry. was honored to be joined business into the future? by the stellar team of PVA Safety and Sanitation: If we are operating, how doVice President Bob Bijur of Island Queen Cruises, PVA we ensure the health and safety of our employees,Secretary/Treasurer Jim Swindler of Golden Gate Ferry, employee families, patrons, and communities from thePVA Past President Dave Anderson of Fire Island Ferries, first time they encounter your business until they havefounding member of the U.S. Overnight Passenger Small-completed a cruise or transaction?Boat Operators Coalition Dan Blanchard of UnCruise Mitigation of Risk and Liability: Can we prescreenAdventures, and PVA Associate Council representative employees and guests well enough to reduce theRob McMahon from Pinnacle Marine. Each represented risk of spreading COVID-19 within our operations?a section of our membership and shared stories about the If a rider or employee shows signs of illness whileimpacts of COVID 19, operating ferry service since the on board or at work, can we ensure proper isolation,onset of the pandemic, the ways CARES Act funds have access to testing and resources for possible quarantine?LETTER FROM THE PRESIDENT, CONTINUED ON PAGE 414JUNE 2020FOGHORN'